{"id":8706,"date":"2026-07-21T14:48:55","date_gmt":"2026-07-21T06:48:55","guid":{"rendered":"https:\/\/wawsem.com\/warranty-policy\/"},"modified":"2026-07-22T15:10:45","modified_gmt":"2026-07-22T07:10:45","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/wawsem.com\/es\/warranty-policy\/","title":{"rendered":"Pol\u00edtica de garant\u00eda"},"content":{"rendered":"<h2>Pol\u00edtica de garant\u00eda<\/h2>\n<p><strong>Artica Commerce Co., Ltd<\/strong> (HK PUNCHIT \/ www.wawsem.com)<br>\nN\u00ba de registro: 63077363<br>\n\u00daltima actualizaci\u00f3n: 21 de julio de 2026<\/p>\n\n<h3>1. Cobertura de garant\u00eda<\/h3>\n<p>Todos los productos vendidos a trav\u00e9s de www.wawsem.com est\u00e1n cubiertos por una garant\u00eda del fabricante contra defectos de materiales y mano de obra en condiciones de uso normal. El per\u00edodo de garant\u00eda var\u00eda seg\u00fan la categor\u00eda de producto:<\/p>\n<ul>\n<li><strong>Accesorios de fotograf\u00eda para tel\u00e9fonos:<\/strong> 6 meses desde la fecha de entrega<\/li>\n<li><strong>M\u00e1quinas de humo:<\/strong> 12 meses desde la fecha de entrega<\/li>\n<\/ul>\n<p>Los per\u00edodos de garant\u00eda espec\u00edficos tambi\u00e9n se indican en la p\u00e1gina de cada producto.<\/p>\n\n<h3>2. Qu\u00e9 est\u00e1 cubierto<\/h3>\n<ul>\n<li>Defectos de fabricaci\u00f3n (componentes defectuosos, fallas en la placa de circuito, defectos estructurales)<\/li>\n<li>Mal funcionamiento del producto en condiciones de uso normal durante el per\u00edodo de garant\u00eda<\/li>\n<li>Piezas faltantes o defectuosas en el momento de la entrega<\/li>\n<\/ul>\n\n<h3>3. Qu\u00e9 no est\u00e1 cubierto<\/h3>\n<ul>\n<li>Da\u00f1os causados \u200b\u200bpor mal uso, abuso, accidente o negligencia<\/li>\n<li>Da\u00f1os por modificaci\u00f3n, reparaci\u00f3n o desmontaje no autorizados<\/li>\n<li>Desgaste normal (por ejemplo, rayones cosm\u00e9ticos, degradaci\u00f3n de la capacidad de la bater\u00eda)<\/li>\n<li>Da\u00f1os por inmersi\u00f3n en agua, fuego, temperaturas extremas u otras causas externas.<\/li>\n<li>Productos utilizados m\u00e1s all\u00e1 de sus especificaciones nominales.<\/li>\n<li>Productos comprados a revendedores no autorizados<\/li>\n<li>Piezas consumibles (por ejemplo, bater\u00edas, bombillas) a menos que el defecto est\u00e9 relacionado con la fabricaci\u00f3n<\/li>\n<\/ul>\n\n<h3>4. Opciones de servicio de garant\u00eda<\/h3>\n<p>Si se confirma que un producto tiene un defecto cubierto por la garant\u00eda, ofrecemos:<\/p>\n<ul>\n<li><strong>Piezas de repuesto gratuitas:<\/strong> Le enviaremos el componente defectuoso sin costo alguno para usted.<\/li>\n<li><strong>Reemplazo gratuito de producto:<\/strong> Si la reparaci\u00f3n no es factible, le enviaremos una unidad de reemplazo.<\/li>\n<li><strong>Reembolso del producto:<\/strong> Si el reemplazo no est\u00e1 disponible, le reembolsaremos el <strong>solo precio de compra del producto<\/strong>. Los gastos de env\u00edo (original y devoluci\u00f3n) no son reembolsables.<\/li>\n<\/ul>\n\n<h3>5. C\u00f3mo presentar un reclamo de garant\u00eda<\/h3>\n<ol>\n<li>Cont\u00e1ctenos por correo electr\u00f3nico (<strong>vivi@wawsem.com<\/strong>) o WhatsApp (<strong>+86 189 2484 9133<\/strong>).<\/li>\n<li>Proporciona tu <strong>n\u00famero de orden<\/strong>, <strong>modelo de producto<\/strong>, un claro <strong>descripci\u00f3n del problema<\/strong>, y apoyando <strong>fotos o v\u00eddeos<\/strong>.<\/li>\n<li>Nuestro equipo t\u00e9cnico evaluar\u00e1 el reclamo dentro de <strong>2 a 3 d\u00edas h\u00e1biles<\/strong>.<\/li>\n<li>Si se aprueba, organizaremos las piezas de repuesto o el env\u00edo del producto con prontitud.<\/li>\n<\/ol>\n\n<h3>6. Costos de env\u00edo para reclamos de garant\u00eda<\/h3>\n<ul>\n<li><strong>Defectos cubiertos por la garant\u00eda:<\/strong> Cubrimos el costo de env\u00edo de productos o piezas de reemplazo.<\/li>\n<li><strong>Problemas fuera de garant\u00eda o no cubiertos:<\/strong> The customer is responsible for all shipping costs.<\/li>\n<\/ul>\n\n<h3>7. Limitaci\u00f3n de responsabilidad<\/h3>\n<p>Our total liability under this warranty shall not exceed the original purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from product use or failure.<\/p>\n\n<h3>8. Governing Law<\/h3>\n<p>Estos T\u00e9rminos y condiciones se rigen por las leyes de la Regi\u00f3n Administrativa Especial de Hong Kong. Cualquier disputa que surja de estos T\u00e9rminos o est\u00e9 relacionada con ellos se someter\u00e1 a la jurisdicci\u00f3n exclusiva de los tribunales de la Regi\u00f3n Administrativa Especial de Hong Kong.<\/p>\n\n<h3>9. Contact Us<\/h3>\n<h3>Informaci\u00f3n de la empresa<\/h3>\n<table style=\"width: 100%; max-width: 600px; border-collapse: collapse; margin-bottom: 20px;\">\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600; width: 40%;\">nombre de empresa<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Artica Commerce Co., Ltd<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">N\u00famero de registro.<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">63077363<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Nombre comercial<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Punchit<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Sitio web<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">www.wawsem.com<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Correo electr\u00f3nico<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">vivi@wawsem.com<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">WhatsApp<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">+86 189 2484 9133<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">DIRECCI\u00d3N<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Parque industrial nuevo y especializado de Baolong, No. 16 Baolong Third Road, comunidad de Baolong, calle Baolong, distrito de Longgang, Shenzhen, Guangdong, China, 518100<\/td><\/tr>\n<\/table>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy Artica Commerce Co., Ltd (HK PUNCHIT \/ www.wawsem.com) Registration No.: 63077363 Last updated: July 21, 2026 1. Warranty Coverage All products sold through www.wawsem.com are covered by a manufacturer warranty against defects in materials and workmanship under normal use. The warranty period varies by product category: Phone photography accessories: 6 months from the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8706","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages\/8706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/comments?post=8706"}],"version-history":[{"count":7,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages\/8706\/revisions"}],"predecessor-version":[{"id":8816,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages\/8706\/revisions\/8816"}],"wp:attachment":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/media?parent=8706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}