{"id":8706,"date":"2026-07-21T14:48:55","date_gmt":"2026-07-21T06:48:55","guid":{"rendered":"https:\/\/wawsem.com\/warranty-policy\/"},"modified":"2026-07-22T15:10:45","modified_gmt":"2026-07-22T07:10:45","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/wawsem.com\/es\/warranty-policy\/","title":{"rendered":"Pol\u00edtica de garant\u00eda"},"content":{"rendered":"<h2>Pol\u00edtica de garant\u00eda<\/h2>\n<p><strong>Artica Commerce Co., Ltd<\/strong> (HK PUNCHIT \/ www.wawsem.com)<br>\nN\u00ba de registro: 63077363<br>\n\u00daltima actualizaci\u00f3n: 21 de julio de 2026<\/p>\n\n<h3>1. Cobertura de garant\u00eda<\/h3>\n<p>Todos los productos vendidos a trav\u00e9s de www.wawsem.com est\u00e1n cubiertos por una garant\u00eda del fabricante contra defectos de materiales y mano de obra en condiciones de uso normal. El per\u00edodo de garant\u00eda var\u00eda seg\u00fan la categor\u00eda de producto:<\/p>\n<ul>\n<li><strong>Accesorios de fotograf\u00eda para tel\u00e9fonos:<\/strong> 6 meses desde la fecha de entrega<\/li>\n<li><strong>M\u00e1quinas de humo:<\/strong> 12 meses desde la fecha de entrega<\/li>\n<\/ul>\n<p>Los per\u00edodos de garant\u00eda espec\u00edficos tambi\u00e9n se indican en la p\u00e1gina de cada producto.<\/p>\n\n<h3>2. Qu\u00e9 est\u00e1 cubierto<\/h3>\n<ul>\n<li>Defectos de fabricaci\u00f3n (componentes defectuosos, fallas en la placa de circuito, defectos estructurales)<\/li>\n<li>Mal funcionamiento del producto en condiciones de uso normal durante el per\u00edodo de garant\u00eda<\/li>\n<li>Piezas faltantes o defectuosas en el momento de la entrega<\/li>\n<\/ul>\n\n<h3>3. Qu\u00e9 no est\u00e1 cubierto<\/h3>\n<ul>\n<li>Da\u00f1os causados \u200b\u200bpor mal uso, abuso, accidente o negligencia<\/li>\n<li>Da\u00f1os por modificaci\u00f3n, reparaci\u00f3n o desmontaje no autorizados<\/li>\n<li>Desgaste normal (por ejemplo, rayones cosm\u00e9ticos, degradaci\u00f3n de la capacidad de la bater\u00eda)<\/li>\n<li>Da\u00f1os por inmersi\u00f3n en agua, fuego, temperaturas extremas u otras causas externas.<\/li>\n<li>Productos utilizados m\u00e1s all\u00e1 de sus especificaciones nominales.<\/li>\n<li>Productos comprados a revendedores no autorizados<\/li>\n<li>Piezas consumibles (por ejemplo, bater\u00edas, bombillas) a menos que el defecto est\u00e9 relacionado con la fabricaci\u00f3n<\/li>\n<\/ul>\n\n<h3>4. Opciones de servicio de garant\u00eda<\/h3>\n<p>Si se confirma que un producto tiene un defecto cubierto por la garant\u00eda, ofrecemos:<\/p>\n<ul>\n<li><strong>Piezas de repuesto gratuitas:<\/strong> Le enviaremos el componente defectuoso sin costo alguno para usted.<\/li>\n<li><strong>Reemplazo gratuito de producto:<\/strong> Si la reparaci\u00f3n no es factible, le enviaremos una unidad de reemplazo.<\/li>\n<li><strong>Reembolso del producto:<\/strong> Si el reemplazo no est\u00e1 disponible, le reembolsaremos el <strong>solo precio de compra del producto<\/strong>. Los gastos de env\u00edo (original y devoluci\u00f3n) no son reembolsables.<\/li>\n<\/ul>\n\n<h3>5. C\u00f3mo presentar un reclamo de garant\u00eda<\/h3>\n<ol>\n<li>Cont\u00e1ctenos por correo electr\u00f3nico (<strong>vivi@wawsem.com<\/strong>) o WhatsApp (<strong>+86 189 2484 9133<\/strong>).<\/li>\n<li>Proporciona tu <strong>n\u00famero de orden<\/strong>, <strong>modelo de producto<\/strong>, un claro <strong>descripci\u00f3n del problema<\/strong>, y apoyando <strong>fotos o v\u00eddeos<\/strong>.<\/li>\n<li>Nuestro equipo t\u00e9cnico evaluar\u00e1 el reclamo dentro de <strong>2 a 3 d\u00edas h\u00e1biles<\/strong>.<\/li>\n<li>Si se aprueba, organizaremos las piezas de repuesto o el env\u00edo del producto con prontitud.<\/li>\n<\/ol>\n\n<h3>6. Costos de env\u00edo para reclamos de garant\u00eda<\/h3>\n<ul>\n<li><strong>Defectos cubiertos por la garant\u00eda:<\/strong> Cubrimos el costo de env\u00edo de productos o piezas de reemplazo.<\/li>\n<li><strong>Problemas fuera de garant\u00eda o no cubiertos:<\/strong> El cliente es responsable de todos los costos de env\u00edo.<\/li>\n<\/ul>\n\n<h3>7. Limitaci\u00f3n de responsabilidad<\/h3>\n<p>Nuestra responsabilidad total bajo esta garant\u00eda no exceder\u00e1 el precio de compra original del producto. No somos responsables de ning\u00fan da\u00f1o indirecto, incidental o consecuente que surja del uso o falla del producto.<\/p>\n\n<h3>8. Ley aplicable<\/h3>\n<p>Estos T\u00e9rminos y condiciones se rigen por las leyes de la Regi\u00f3n Administrativa Especial de Hong Kong. Cualquier disputa que surja de estos T\u00e9rminos o est\u00e9 relacionada con ellos se someter\u00e1 a la jurisdicci\u00f3n exclusiva de los tribunales de la Regi\u00f3n Administrativa Especial de Hong Kong.<\/p>\n\n<h3>9. Cont\u00e1ctenos<\/h3>\n<h3>Informaci\u00f3n de la empresa<\/h3>\n<table style=\"width: 100%; max-width: 600px; border-collapse: collapse; margin-bottom: 20px;\">\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600; width: 40%;\">nombre de empresa<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Artica Commerce Co., Ltd<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">N\u00famero de registro.<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">63077363<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Nombre comercial<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Punchit<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Sitio web<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">www.wawsem.com<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Correo electr\u00f3nico<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">vivi@wawsem.com<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">WhatsApp<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">+86 189 2484 9133<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">DIRECCI\u00d3N<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Parque industrial nuevo y especializado de Baolong, No. 16 Baolong Third Road, comunidad de Baolong, calle Baolong, distrito de Longgang, Shenzhen, Guangdong, China, 518100<\/td><\/tr>\n<\/table>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy Artica Commerce Co., Ltd (HK PUNCHIT \/ www.wawsem.com) Registration No.: 63077363 Last updated: July 21, 2026 1. Warranty Coverage All products sold through www.wawsem.com are covered by a manufacturer warranty against defects in materials and workmanship under normal use. The warranty period varies by product category: Phone photography accessories: 6 months from the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8706","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages\/8706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/comments?post=8706"}],"version-history":[{"count":7,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages\/8706\/revisions"}],"predecessor-version":[{"id":8816,"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/pages\/8706\/revisions\/8816"}],"wp:attachment":[{"href":"https:\/\/wawsem.com\/es\/wp-json\/wp\/v2\/media?parent=8706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}