{"id":8706,"date":"2026-07-21T14:48:55","date_gmt":"2026-07-21T06:48:55","guid":{"rendered":"https:\/\/wawsem.com\/warranty-policy\/"},"modified":"2026-07-22T15:10:45","modified_gmt":"2026-07-22T07:10:45","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/wawsem.com\/fr\/warranty-policy\/","title":{"rendered":"Politique de garantie"},"content":{"rendered":"<h2>Politique de garantie<\/h2>\n<p><strong>Artica Commerce Co., Ltd.<\/strong> (HK PUNCHIT \/ www.wawsem.com)<br>\nNum\u00e9ro d'enregistrement : 63077363<br>\nDerni\u00e8re mise \u00e0 jour : 21 juillet 2026<\/p>\n\n<h3>1. Couverture de la garantie<\/h3>\n<p>Tous les produits vendus sur www.wawsem.com sont couverts par une garantie du fabricant contre les d\u00e9fauts de mat\u00e9riaux et de fabrication dans des conditions normales d'utilisation. La p\u00e9riode de garantie varie selon la cat\u00e9gorie de produit\u00a0:<\/p>\n<ul>\n<li><strong>Accessoires de photographie sur t\u00e9l\u00e9phone\u00a0:<\/strong> 6 mois \u00e0 compter de la date de livraison<\/li>\n<li><strong>Machines \u00e0 brouillard\u00a0:<\/strong> 12 mois \u00e0 compter de la date de livraison<\/li>\n<\/ul>\n<p>Des p\u00e9riodes de garantie sp\u00e9cifiques sont \u00e9galement indiqu\u00e9es sur chaque page produit.<\/p>\n\n<h3>2. Ce qui est couvert<\/h3>\n<ul>\n<li>D\u00e9fauts de fabrication (composants d\u00e9fectueux, panne de circuit imprim\u00e9, d\u00e9fauts structurels)<\/li>\n<li>Dysfonctionnement du produit dans des conditions normales d'utilisation pendant la p\u00e9riode de garantie<\/li>\n<li>Pi\u00e8ces manquantes ou d\u00e9fectueuses \u00e0 la livraison<\/li>\n<\/ul>\n\n<h3>3. Ce qui n'est pas couvert<\/h3>\n<ul>\n<li>Dommages caus\u00e9s par une mauvaise utilisation, un abus, un accident ou une n\u00e9gligence<\/li>\n<li>Dommages dus \u00e0 une modification, une r\u00e9paration ou un d\u00e9montage non autoris\u00e9<\/li>\n<li>Usure normale (par exemple, rayures esth\u00e9tiques, d\u00e9gradation de la capacit\u00e9 de la batterie)<\/li>\n<li>Dommages dus \u00e0 l'immersion dans l'eau, au feu, aux temp\u00e9ratures extr\u00eames ou \u00e0 d'autres causes externes<\/li>\n<li>Produits utilis\u00e9s au-del\u00e0 de leurs sp\u00e9cifications nominales<\/li>\n<li>Produits achet\u00e9s aupr\u00e8s de revendeurs non autoris\u00e9s<\/li>\n<li>Pi\u00e8ces consommables (par exemple, piles, ampoules), sauf si le d\u00e9faut est li\u00e9 \u00e0 la fabrication<\/li>\n<\/ul>\n\n<h3>4. Options de service de garantie<\/h3>\n<p>S\u2019il est confirm\u00e9 qu\u2019un produit pr\u00e9sente un d\u00e9faut couvert par la garantie, nous proposons\u00a0:<\/p>\n<ul>\n<li><strong>Pi\u00e8ces de rechange gratuites\u00a0:<\/strong> Nous vous enverrons le composant d\u00e9fectueux sans frais.<\/li>\n<li><strong>Remplacement gratuit du produit\u00a0:<\/strong> Si la r\u00e9paration n'est pas r\u00e9alisable, nous vous enverrons une unit\u00e9 de remplacement.<\/li>\n<li><strong>Remboursement du produit\u00a0:<\/strong> Si le remplacement n'est pas disponible, nous rembourserons le <strong>prix d'achat du produit uniquement<\/strong>. Les frais d'exp\u00e9dition (original et retour) ne sont pas remboursables.<\/li>\n<\/ul>\n\n<h3>5. Comment faire une r\u00e9clamation au titre de la garantie<\/h3>\n<ol>\n<li>Contactez-nous par email (<strong>vivi@wawsem.com<\/strong>) ou WhatsApp (<strong>+86 189 2484 9133<\/strong>).<\/li>\n<li>Fournissez votre <strong>num\u00e9ro de commande<\/strong>, <strong>mod\u00e8le de produit<\/strong>, un clair <strong>description du probl\u00e8me<\/strong>, et soutenir <strong>photos ou vid\u00e9os<\/strong>.<\/li>\n<li>Notre \u00e9quipe technique \u00e9valuera la r\u00e9clamation dans les <strong>2 \u00e0 3 jours ouvrables<\/strong>.<\/li>\n<li>En cas d'approbation, nous organiserons le remplacement des pi\u00e8ces ou l'exp\u00e9dition du produit dans les plus brefs d\u00e9lais.<\/li>\n<\/ol>\n\n<h3>6. Frais d'exp\u00e9dition pour les r\u00e9clamations au titre de la garantie<\/h3>\n<ul>\n<li><strong>D\u00e9fauts couverts par la garantie\u00a0:<\/strong> Nous prenons en charge les frais d'exp\u00e9dition des produits ou des pi\u00e8ces de remplacement.<\/li>\n<li><strong>Probl\u00e8mes hors garantie ou non couverts\u00a0:<\/strong> Le client est responsable de tous les frais d'exp\u00e9dition.<\/li>\n<\/ul>\n\n<h3>7. Limitation de responsabilit\u00e9<\/h3>\n<p>Notre responsabilit\u00e9 totale en vertu de cette garantie ne d\u00e9passera pas le prix d'achat initial du produit. Nous ne sommes pas responsables des dommages indirects, accessoires ou cons\u00e9cutifs r\u00e9sultant de l'utilisation ou de la d\u00e9faillance du produit.<\/p>\n\n<h3>8. Loi applicable<\/h3>\n<p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales sont r\u00e9gies par les lois de la r\u00e9gion administrative sp\u00e9ciale de Hong Kong. Tout litige d\u00e9coulant de ou en relation avec les pr\u00e9sentes Conditions sera soumis \u00e0 la comp\u00e9tence exclusive des tribunaux de la r\u00e9gion administrative sp\u00e9ciale de Hong Kong.<\/p>\n\n<h3>9. Contactez-nous<\/h3>\n<h3>Informations sur l'entreprise<\/h3>\n<table style=\"width: 100%; max-width: 600px; border-collapse: collapse; margin-bottom: 20px;\">\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600; width: 40%;\">Nom de l'entreprise<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Artica Commerce Co., Ltd.<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Num\u00e9ro d'enregistrement.<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">63077363<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Nom commercial<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Coup de poing<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Site web<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">www.wawsem.com<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">E-mail<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">vivi@wawsem.com<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">WhatsApp<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">+86 189 2484 9133<\/td><\/tr>\n<tr><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #666; font-weight: 600;\">Adresse<\/td><td style=\"padding: 10px; border-bottom: 1px solid #eee; color: #333;\">Parc industriel sp\u00e9cialis\u00e9 et nouveau de Baolong, n\u00b0 16 Baolong Third Road, Baolong Community, Baolong Street, Longgang District, Shenzhen, Guangdong, Chine, 518100<\/td><\/tr>\n<\/table>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy Artica Commerce Co., Ltd (HK PUNCHIT \/ www.wawsem.com) Registration No.: 63077363 Last updated: July 21, 2026 1. Warranty Coverage All products sold through www.wawsem.com are covered by a manufacturer warranty against defects in materials and workmanship under normal use. The warranty period varies by product category: Phone photography accessories: 6 months from the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8706","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/pages\/8706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/comments?post=8706"}],"version-history":[{"count":7,"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/pages\/8706\/revisions"}],"predecessor-version":[{"id":8816,"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/pages\/8706\/revisions\/8816"}],"wp:attachment":[{"href":"https:\/\/wawsem.com\/fr\/wp-json\/wp\/v2\/media?parent=8706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}