Politique d'expédition
Artica Commerce Co., Ltd. (HK PUNCHIT / www.wawsem.com)
Numéro d'enregistrement : 63077363
Dernière mise à jour : 21 juillet 2026
1. Shipping Coverage
We ship worldwide to most countries. Our primary markets include Europe, the Middle East, Southeast Asia, and South America. Shipping availability and costs depend on the destination country and the size/weight of the order.
2. Processing Time
- In-stock products: Orders are processed within 1–3 business days after payment confirmation.
- OEM / custom orders: Processing time varies depending on the order complexity and quantity. We will provide an estimated timeline at the time of order confirmation.
- Large bulk orders: May require additional processing time. We will communicate the expected timeline before confirming the order.
3. Shipping Methods and Delivery Times
Delivery times are estimates and may vary depending on customs processing, weather, and other factors beyond our control.
| Method | Estimated Delivery | Tracking |
|---|---|---|
| Express (DHL / FedEx / UPS) | 3–7 business days | Yes |
| Standard Air Freight | 7–15 business days | Yes |
| Sea Freight (LCL/FCL) | 20–45 business days | Yes |
| Economy / Postal | 15–30 business days | Limited |
4. Shipping Costs
Shipping costs are calculated based on the destination, weight, and dimensions of the shipment. The exact shipping cost will be displayed at checkout or quoted before order confirmation for wholesale orders.
5. Customs and Import Duties
International shipments may be subject to customs duties, import taxes, or tariffs imposed by the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost. We recommend checking your local customs regulations before placing an order.
6. Order Tracking
Once your order is shipped, we will provide a tracking number via email. You can use this number to track your shipment through the carrier’s website.
7. Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us immediately with your order number and photos of the damage (if applicable). We will work with the shipping carrier to resolve the issue, which may include reshipment or a refund of the product cost.
8. Incorrect Shipping Address
Please ensure your shipping address is correct at the time of order. We are not responsible for orders shipped to an incorrect address provided by the buyer. If you notice an error, contact us immediately and we will do our best to correct it before shipment.
9. Loi applicable
Les présentes conditions générales sont régies par les lois de la région administrative spéciale de Hong Kong. Tout litige découlant de ou en relation avec les présentes Conditions sera soumis à la compétence exclusive des tribunaux de la région administrative spéciale de Hong Kong.
10. Contact Us
Informations sur l'entreprise
| Nom de l'entreprise | Artica Commerce Co., Ltd. |
| Numéro d'enregistrement. | 63077363 |
| Nom commercial | Coup de poing |
| Site web | www.wawsem.com |
| vivi@wawsem.com | |
| +86 189 2484 9133 | |
| Adresse | Parc industriel spécialisé et nouveau de Baolong, n° 16 Baolong Third Road, Baolong Community, Baolong Street, Longgang District, Shenzhen, Guangdong, Chine, 518100 |